This section clearly explains how the information you provide on Crazy Gems is collected, where it is stored, and how it is kept secure.
Crazy Gems is a trusted online betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy explains how Crazy Gems collects your personal information, the purposes for which it is used, and how it is kept secure.
By creating an account or using the Crazy Gems platform, you agree to this Privacy Policy. Please read it carefully. If you have any questions, feel free to reach out to our support team.
Crazy Gems collects certain information to deliver the best possible service. This data falls into two categories: what you provide directly, and what is collected automatically as you use the platform.
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form / KYC |
| Contact Information | Mobile number, email address | Registration Form |
| Financial Information | Mobile banking number, transaction history | Payment Gateway |
| Device Information | IP address, browser type, operating system | Automatic |
| Usage Data | Betting history, game preferences, session duration | Platform Logs |
| Location Data | Country, city (approximate) | IP Geolocation |
Crazy Gems uses your data only for specific purposes. We never use your personal information unnecessarily or sell it to third parties. The key uses are outlined below.
Crazy Gems' analytics team reviews aggregated user data to improve platform quality. No individual user is identified in this process.
Crazy Gems uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that help improve your experience.
Crazy Gems retains your data only for as long as necessary. Information is kept for defined periods to meet legal obligations, verify transactions, and maintain service quality.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction History | 7 years (as required by law) |
| KYC Documents | 5 years after account closure |
| Cookie Data | Up to 12 months |
| Support Contact | 3 Years |
| Log Files | 90 Days |
Once the retention period expires, Crazy Gems securely deletes or anonymizes your data so that no individual can be identified.
Crazy Gems never sells your personal information. However, limited data may be shared with trusted partners under specific circumstances.
Every user registered with Crazy Gems has certain fundamental rights regarding their personal information. We respect these rights and are committed to helping you exercise them.
You may request a copy of the data we hold about you at any time.
You may request corrections to any inaccurate or incomplete information.
You may request the deletion of your data under certain conditions.
In certain circumstances, you may request that processing of your data be restricted.
The right to export your data in a structured format.
You may object to marketing communications or certain types of data processing.
To exercise any of these rights, email us at support@crazygems.net. Crazy Gems will respond to your request within 30 business days.
Crazy Gems uses industry-leading security technology to protect your data. Our multi-layered security measures are designed to prevent unauthorized access to your information.
Crazy Gems is a platform strictly for adults. We do not knowingly collect personal data from anyone under the age of 18.
Crazy Gems verifies age during registration. If we discover that anyone under 18 has created an account, it will be closed immediately and all associated data will be deleted.
Crazy Gems may update this Privacy Policy from time to time due to technical changes, legal requirements, or improvements to our services.
We will notify you of any significant changes via email or an in-platform notification in advance. Continuing to use Crazy Gems after changes take effect will be considered acceptance of the updated policy.
Always check the "Last Updated" date at the top of this page to confirm you are reading the current policy.
For any questions, concerns, or requests regarding this Privacy Policy, Crazy Gems' support team is always ready to help.
For formal data privacy requests, please include "Data Privacy Request" in the subject line of your email. Our data protection team will handle your request on a priority basis.
Crazy Gems is more than a betting platform – it's a partner you can trust.
Every transaction and personal detail on Crazy Gems is protected by bank-grade 256-bit SSL encryption, making it virtually impossible for hackers or third parties to access your data.
Crazy Gems does not sell your data to advertisers or third parties. Your personal information is used solely to provide our services – that is our commitment to you.
Crazy Gems operates in compliance with the international data protection regulation GDPR, meaning you have full control over your personal information.
Our security team monitors the system around the clock, 24 hours a day. Immediate action is taken upon detection of any suspicious activity.
Crazy Gems' privacy policy is written in plain, straightforward language. We don't hide what we do with your data – everything is laid out openly.
For any privacy concerns, Crazy Gems' support team responds within 72 hours — no matter how big or small your question is, we're always here to help.
With your privacy and security assured, Crazy Gems is ready to deliver the best betting experience. Join now and claim your welcome bonus.
By registering, you agree to our Privacy Policy and Terms & Conditions. For users aged 18+ only.